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Manage Your Information Before It Manages You

Managing information in a heavily regulated environment is complex, costly, and often frustratingly ineffective. The risks involved in information mismanagement such as  poor coordination and communication, slow and inaccurate information, retrieval, privacy breaches, or unauthorized loss of records, can lead to missed opportunities, long and public regulatory investigations, and costly lawsuits.

To help you deal with these risks, Cenera goes beyond simply putting out the fires. We design information and privacy management programs and systems focused on a proactive, positive goal: to create, use, keep, and re-use information that best supports your business functions.

Navigating The Privacy Compliance Maze

There are a myriad of laws and regulations telling you how you must manage the privacy of your employees, customers, and clients - what information is collected, used and disclosed and why; responding to right of access requests; using appropriate consent; and implementing information security. Our privacy consultants have thorough knowledge and long experience in implementing provincial and federal privacy legislation, and its application to organizations in both public and private sectors.

Information Governance - Putting The Horse Before The Cart

We help you implement "information governance" in your business: an approach that defines and integrates your business functions and process with information policy and applies these to current and future information systems - not the other way around. Instead of forcing your people into compliance and system boxes, it leverages your information assets to support your business functions.

Practical, Goal-Centred Solutions

Our expertise and combined with functional, common sense approach provide key benefits to you and your business:

• Knowing what your risks are
  Cenera's privacy assessments and audits identify your policy and practice risks and avoid costly issues with employees, the public, and regulators;
• Information management programs built to work for a long time
  Cenera designs and implements function-based programs that don't just put out fires or patch over holes in a document management system - they're built on solid concepts and designed to be stable in a changing information environment;
• Expert professionals in times of urgency
  Cenera's privacy and information management experts advise and assist on access requests, security issues, and personal information systems so that privacy decisions are made with the most current and accurate information available, especially in crisis situation when the costs of mistakes can be especially high.

Tools Of The Trade

To achieve these benefits for our clients, Cenera offers a full range of privacy and information management services:

Privacy Assessment

• Privacy Gaps Assessments
• Information Security Assessment
• Privacy Impact Assessments

Privacy Policy and Programs

• Policy Review and Development
• Compliance Implementation
• Information Security Program Design
• Privacy Breach Response
• Access to information Requests Assistance
• Outsourced Privacy Services

Information Management and Governance

• Current State Assessments
• Business Function Requirements
• Information Organization, Storage, Retrieval and Retention Processes Design
• Information Management Policy
• Digital Continuity and eDiscovery Strategy

Training and Support

• Provincial FOIP Training for Public
• Health sector private sector and Privacy Training
• Customized Privacy and Information Management Training
• Records Management Implementation
• Information Program Change Management

For more information, please contact one of our Privacy and Information Management experts at 403.290.0466 or by email.